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Find Catholic Human Services locations across Northern Michigan. Access our offices for counseling, recovery, prevention, senior programs, and community services. Conveniently connect with our team to receive compassionate support near you. LOCATIONS 14 LOCATIONS THROUGHOUT NORTHERN MI Traverse City Regional Administrative Office 1000 Hastings St Traverse City, MI 49686 Phone: (231) 947-8110 chshastings@catholichumanservices.org(mailto:chshastings@catholichumanservices.org) Mon - Fri | 8:30 am - 5:00 pm Sat - Sun | Closed Evenings by Appointment Alpena 154 S. Ripley Blvd. Alpena, MI 49707 Phone: (989) 356-6385 chsalpena@catholichumanservices.org(mailto:chsalpena@catholichumanservices.org) Mon - Fri | 8:30 am - 5:00 pm Sat - Sun | Closed Atlanta Thunder Bay Community Health Services (TBCHS) 11899 M-32 Atlanta, MI 49709 Phone: (989) 356-6385 chsalpena@catholichumanservices.org(mailto:chsalpena@catholichumanservices.org) Hours by appointment Benzonia Benzie Community Resource Center 6051 Frankfort Highway Benzonia MI 49616 Phone: (231) 775-6581 chscadillac@catholichumanservices.org(mailto:chscadillac@catholichumanservices.org) Hours by appointment Cadillac 421 S. Mitchell St. Cadillac, MI 49601 Phone: (231) 775-6581 chscadillac@catholichumanservices.org(mailto:chscadillac@catholichumanservices.org) Mon - Thu | 8:00 am - 6:00 pm Fri - Sun | Closed Gaylord 829 W. Main St., Suite C4 Gaylord , MI 49735 Phone: (989) 732-6761 Mon -Fri | 8:30-5:00 Closed for lunch | 12pm-1pm for lunch Sat - Sun | Closed Manistee 2198 US-31, Manistee, MI 49660 Phone: (231) 775-6581 Hours by appointment Harrisville 106 N. Fifth Street Harrisville, MI 48740 Phone: (989) 356-6385 chsalpena@catholichumanservices.org(mailto:chsalpena@catholichumanservices.org) Hours by appointment Houghton Lake 206 Health Parkway Houghton Lake, MI 48629 Phone: (989) 732-6761 chsgaylord@catholichumanservices.org(mailto:chsgaylord@catholichumanservices.org) Hours by appointment Mancelona Community Resource Center 205 Grove St. Mancelona, MI 49659 Phone: (989) 732-6761 Fax: (231) 587-4373 chsgaylord@catholichumanservices.org(mailto:chsgaylord@catholichumanservices.org) Hours by appointment Mio Madonna Hall 209 West 8th Street Mio, MI 48647 Phone: (989) 732-6761 chsgaylord@catholichumanservices.org(mailto:chsgaylord@catholichumanservices.org) Hours by appointment Rogers City Thunder Bay Community Health Services 205 S. Bradley Highway Rogers City, MI 49779 Phone: (989) 356-6385 chsalpena@catholichumanservices.org(mailto:chsalpena@catholichumanservices.org) Hours by appointment Tawas Ascension St. Joseph 200 Hemlock Road Tawas City MI 48763 Phone: (989) 356-6385 chsalpena@catholichumanservices.org(mailto:chsalpena@catholichumanservices.org) Hours by appointment West Branch 335 E. Houghton Ave. West Branch, MI 48661 Phone: (989) 732-6761 chsgaylord@catholichumanservices.org(mailto:chsgaylord@catholichumanservices.org) Hours by appointment Traverse City - Senior Volunteer Programs 1000 Hastings Street Traverse City, MI 49686 Phone: (231) 929-7070 chshastings@catholichumanservices.org(mailto:chshastings@catholichumanservices.org) Mon - Fri | 8:30 am - 5:00 pm Sat - Sun | Closed

Meet the dedicated support staff at Catholic Human Services who ensure smooth operations and effective service delivery across Northern Michigan. Their behind-the-scenes work helps empower individuals, families, and communities with compassionate care. SUPPORT STAFF HEATHER EVERETT OPERATIONS MANAGER Click here for bio FAYE HOUTZ BILLING SPECIALIST APRIL WEBER REGISTRATION AMANDA PRIAMI WESTERN/SOUTHWESTERN SUPPORT STAFF SYDNEY BRANDT WESTERN RECEPTION Click here for bio CHRISTINE BARLEY BILLING SUPERVISOR DOROTHY KEPLINGER WESTERN RECEPTION DAWN MCSWAIN REGISTRATION & SUPPORT STAFF JENNIFER BIRD EASTERN SUPPORT STAFF MICHELLE CHAPPA REGISTRATION CATHERINE HUNT CENTRAL SUPPORT STAFF REBEKKA WELSH CENTRAL RECEPTION

Compassionate support for individuals, families & communities across Northern Michigan. Catholic Human Services offers behavioral health, substance use prevention, senior support, recovery services & more to strengthen resilience and foster hope. Services for individuals, families and communities across Northern Lower Michigan All are welcome regardless of faith, income, or circumstance. OUR SERVICES FIND US IN YOUR COMMUNITY CAREERS 14 Locations throughout Northern Michigan | Accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF International) Interpretive Services Available | Licensed by the State of Michigan | Over 50 Years of Experience ABOUT US Founded in 1972 by the Roman Catholic Diocese of Gaylord, Catholic Human Services (CHS) has been a trusted provider of compassionate care and professional support throughout Northern Lower Michigan. Guided by Catholic values and a deep commitment to human dignity, we are proud to serve individuals and families of all backgrounds, regardless of faith, income, race, or ethnicity. Over the decades, CHS has expanded to serve all 21 counties in Northern Michigan through a network of regional and satellite offices. With regional main offices in Traverse City, Alpena, Gaylord, and Cadillac, our teams are embedded in the communities we serve, offering accessible, person-centered services where they are needed most. Each year, more than 26,000 individuals receive support from CHS across a continuum of services, including behavioral health counseling, substance misuse treatment and prevention, pregnancy counseling and open adoption, senior support, and community-based social services. We are proud to collaborate with local, county, and state agencies to deliver evidence-based programs that reflect the highest standards in our field. At CHS, we are committed to restoring hope, strengthening families, and fostering resilience, one life at a time. OUR SERVICES ADOPTION SERVICES ALCHOHOL HIGHWAY SAFETY & IMPACT BEHAVIORAL SERVICES EMPLOYEE ASSISTANCE PROGRAM PRIME FOR LIFE RECOVERY CARE SERVICES SENIOR VOLUNTEER PROGRAMS SUPPORTING FAMILIES UP NORTH PREVENTION WELLNESS RESPONSE TEAM UP NORTH PREVENTION Up North Prevention is a regional initiative led by Catholic Human Services, designed to create a cohesive and collaborative approach to substance use prevention across Northern Lower Michigan. Its mission is to strengthen prevention efforts by unifying strategies across a broad geographic area, optimizing resources, and fostering a shared regional vision. By prioritizing prevention at the forefront, Up North Prevention builds a coordinated framework that supports families, empowers communities, and promotes long-term well-being. VISIT UPNORTHPREVENTION.ORG CHS CAREERS JOIN OUR MISSION-DRIVEN TEAM At Catholic Human Services, our work is more than a job—it’s a calling. We’re looking for compassionate, dedicated professionals who want to make a meaningful difference in the lives of individuals and families across Northern Michigan. Whether you're just starting your career or bringing years of experience, we invite you to explore current opportunities and become part of a team committed to hope, healing, and human dignity. EXPLORE CAREERS SERVICE AREAS Catholic Human Services operates regional offices in Traverse City, Alpena, Gaylord, and Cadillac. Each regional office serves as a central hub, supporting a network of services delivered in communities across our 21-county service area. 3-YEAR ACCREDITATION Recovery Friendly Workplaces (RFWs) support their communities by recognizing recovery from substance use disorder(SUD)/opioid use disorder (OUD) as a strength and by being willing to work intentionally with people in recovery. RFWs encourage a healthy and safe environment where employers, employees, and communities can collaborate to create positive change and eliminate barriers for those impacted by substance use disorder.

Catholic Human Services’ Employee Assistance Program (EAP) supports Northern Michigan employees with confidential counseling, work-life resources, and guidance. Our services help individuals and organizations promote wellness, resilience, and productivity. EMPLOYER ASSISTANCE PROGRAM SUPPORT FOR EMPLOYERS AND THEIR TEAMS In today’s world, employees are facing more stress and mental health challenges than ever. According to Gallup, nearly 70% of employees are struggling rather than thriving—resulting in disengagement and lost productivity that affects businesses across the board. As a Northern Michigan business leader, you have the opportunity to make a difference. Catholic Human Services offers a cost-effective Employee Assistance Program (EAP) designed to support your workforce with compassionate, confidential care. WHAT IS CHS EAP? Our EAP is a voluntary, work-based program that offers employees and their families: Free, confidential short-term counseling Assessments, referrals, and follow-ups Support for personal and work-related issues Services are delivered promptly, locally, and in private settings—often with appointments available within 48 hours. CONTACT A CHS NEAR YOU

Catholic Human Services provides home-based services across Northern Michigan, delivering personalized care and support to individuals and families. Our compassionate team offers in-home counseling, case management, and assistance to promote health, safety, and well-being. HOME BASED SERVICES NICKOLE STEIN-FISHER HOME BASED SUPERVISOR Click here for bio MICHELLE BAILEY HOME BASED SERVICES

Meet the Peer Recovery Coaches at Catholic Human Services who provide lived-experience support for individuals on their recovery journey. Our coaches offer guidance, encouragement, and community connections to promote hope, healing, and long-term wellness. PEER RECOVERY COACHES ISA MORUA EASTERN FAMILY RECOVERY COACH Click here for bio LUKE BUNTING EASTERN PEER RECOVERY COACH Click here for bio PHILIP SWEET EASTERN PEER RECOVERY COACH ROBERT "ROB" HENDERSON EASTERN PEER RECOVERY COACH Click here for bio SIERRIA CONNON EASTERN PEER RECOVERY COACH Click here for bio DENNY BROWN WESTERN PEER RECOVERY COACH Click here for bio JON SUPERNAW WESTERN PEER RECOVERY COACH Click here for bio STEPHANIE ORLANDO SOUTHWESTERN CLINICAL APPRENTICE/PEER RECOVERY COACH GAGE BEATTY PEER RECOVERY COACH ZACHARY WILLIAMS EASTERN PEER RECOVERY COACH MARK MARRISON SOUTHWESTERN PEER RECOVERY COACH Click here for bio NIKKI PLATZ SOUTHWESTERN PEER RECOVERY COACH SONYA RISNER EASTERN PEER RECOVERY COACH BRANDON BOURDON WESTERN PEER RECOVERY COACH/CLINICAL APPRENTICE Click here for bio MARISA MARCENARO PEER RECOVERY COACH Click here for bio SIMON POMPA EMERGENCY SERVICES SUPPORT/PEER RECOVERY COACH Click here for bio GRAYSON LEWIS PEER RECOVERY COACH Click here for bio STEPHANIE ORLANDO CLINICAL APPRENTICE

Support Catholic Human Services in Northern Michigan by giving today. Your donation helps fund programs for behavioral health, recovery, prevention, seniors, and families, making a meaningful impact in our communities and lives we serve. GIVE PARTNER WITH US TO STRENGTHEN NORTHERN MICHIGAN For over 50 years, Catholic Human Services has provided life-changing support to individuals and families across Northern Michigan. As we look ahead, our mission remains clear: to meet the evolving needs of our communities with compassion, excellence, and integrity. In the coming years, CHS is focused on two core goals: Strengthening existing programs Expanding counseling services for families in need Your generosity plays a vital role in making that possible. WAYS YOU CAN MAKE AN IMPACT Client Assistance Fund (CAF): Your gift directly reduces the cost of care for individuals and families who are uninsured, underinsured, or facing financial hardship. Every dollar donated to the CAF helps someone access critical services such as: Substance use disorder treatment Mental health and trauma recovery Marital and family counseling Support for unexpected pregnancies 100% of your donation goes directly toward client care. Examples of impact: $100 → Helps cover a pregnancy or individual counseling session $150 → Supports a session of family therapy $250 → Provides access to group recovery services Support Educational Programming: CHS offers a wide range of evidence-based education for youth, families, schools, and service providers—both virtually and in person. Your gift helps fund: $500 → Interactive drug prevention classes for youth $1,000 → Continuing education opportunities for service providers $5,000 → A large-scale motivational prevention event at a local school Help Expand Marriage & Family Counseling: As community needs grow, so does our vision. CHS is receiving an increasing number of referrals from clergy seeking support for struggling couples. In response, we are working to expand our marriage and family counseling program—aiming to serve at least 300 families per year. This expansion will require an estimated $400,000 investment. We are seeking donors who believe in strengthening the family unit and are ready to partner in building a sustainable, community-based solution. Once launched, we expect the expanded program to become self-sustaining within two years. TOGETHER WE CAN DO MORE Your support helps transform lives—bringing healing, hope, and stability to those who need it most. Whether you're able to give any amount or invest in a long-term vision, your generosity strengthens Northern Michigan one family at a time. To learn more about giving opportunities, contact us directly or donate online today. Please mail donations to: 1000 Hastings St Traverse City, MI 49686

Meet the Board of Directors guiding Catholic Human Services with integrity, leadership, and community commitment. Learn how our board supports mission-driven programs that strengthen individuals, families, and communities across Northern Michigan. BOARD OF DIRECTORS BISHOP JEFFERY J. WALSH Click here for bio BARB SOFFREDINE Click here for bio JAMES SUPINA Click here for bio DAN SMITH Click here for bio DAWN EWALD Click here for bio PAUL BEACHNAU Click here for bio DR. JACI FITZGERALD Click here for bio BETSY HARDY, MSN, RN Click here for bio CHRISTINE HITCH Click here for bio RENEE SHIMMEL Click here for bio HON. KATHERYN ROOT (RETIRED)

Learn about Catholic Human Services’ mission, values, and commitment to serving individuals and families across Northern Michigan. Our dedicated team provides compassionate, community-based programs that promote wellness, resilience, and hope for all. WHO WE ARE OUR VISION We envision a future where every person in Northern Michigan is free from the grip of abuse, empowered to care for themselves, and connected to the support they need to thrive. At Catholic Human Services, our dedicated staff, board members, senior volunteers, and clients work together each day to turn this vision into reality—one life, one family, one community at a time. WHAT WE BELIEVE A welcoming, open spirit leads to healing. We believe in meeting people where they are. No stigma, just help. While CHS was built on the foundation of the Catholic faith, CHS provides services and employs people of all faiths. We strive to bring a spirit of openness to every interaction with clients, team members, and community partners. We are honored to uplift our clients during times of great challenge and seek to walk alongside them on the road to a better tomorrow. Creative learning leads to better outcomes. We know we don't have all the answers and seek to partner with our clients and communities to develop better and more diverse ways to serve people living in northern Michigan. We do this by: Listening deeply to those we serve. Encouraging innovative thinking of team members. Remaining flexible in our decision-making. Strong people build strong communities. Our communities are stronger when individuals and families are healthy. We believe a strong family is one where each member is accepted and loved and can develop their strengths within the family structure. Parents have what they need to nurture and develop their children, and children have what they need to thrive and grow into healthy, happy adults. Spouses respect, love, and partner with one another to enjoy peaceful moments and successfully take on challenges. Each family CHS works with is unique in makeup and size. Some families are traditional, and others are families of choice.

Catholic Human Services offers compassionate adoption and pregnancy support across Northern Michigan. Our services guide expectant parents, birth parents, and adoptive families with counseling, resources, and care for positive, life-affirming outcomes. ADOPTION SERVICES AN INDIVIDUALIZED, FAMILY-CENTERED APPROACH Since 1980, Catholic Human Services has been honored to support birth parents and adoptive families through the life-changing journey of adoption. As one of the earliest pioneers of open adoption in the United States, CHS has led the way nationally in promoting lifelong connections between adopted children and their birth families. We’re proud to have helped facilitate nearly 600 infant adoptions across Northern Michigan. What is Open Adoption? Open adoption encourages ongoing, respectful relationships between birth parents, adoptive families, and the adopted child. This approach supports identity, connection, and lifelong well-being—and has been the heart of our work for over four decades. FOR BIRTH PARENTS If you’re pregnant and considering adoption, CHS is here to walk with you—without pressure, with compassion, and at your pace. You can count on us to: Offer non-judgmental, options-based counseling to help you explore what’s best for you and your baby. Answer your questions honestly and support your concerns. Respect and uphold your choices throughout the process. Ensure you fully understand your rights and all aspects of adoption before making any decisions. FOR PROSPECTIVE ADOPTIVE PARENTS If you’re hoping to provide a loving, permanent home for a child, our team will guide you every step of the way. You can expect us to: Welcome you warmly and answer your questions with care. Provide a thorough understanding of our open adoption program. Be transparent about timelines, costs, and requirements. LET'S TALK Whether you're exploring adoption as a birth parent or hopeful adoptive parent, we’re here to help. VISIT CHSADOPT.ORG FOR MORE INFORMATION FAQS FOR BIRTH PARENTS Are the services for birth parents at CHS free? Yes. There are no fees or costs at any time. Can CHS help with ongoing expenses during the pregnancy? Yes. We'll assess your financial situation to help you cover basic medical costs, clothing, and housing. All financial support goes through the agency. No money changes hands between adoptive and birth families. Do I have to be Catholic? No, we provide services to all regardless of faith. How much control do I have in an adoption plan? You are in control every step of the way. Our job is to support and guide you to follow your plan for yourself and your child. You are welcome to meet as many families in our pool as you want before you make a selection. You decide who will attend the birth. You determine the level of openness that's right for you. You will choose how often to visit and work out with the adoptive family, exchanging emails, phone calls, and pictures in advance. If I choose adoption, does it have to be open? No. Your privacy is always respected. We hope that you will want to stay in touch after you meet your selected adoptive family. We believe that it's important for adopted children to have the knowledge and a sense of their birth heritage whenever possible. Can I receive services from CHS even if I might not choose adoption? Yes. Dealing with an unplanned pregnancy can be complex and confusing. We're here to help you sort out your situation and support you in whatever direction you decide. How much will I know about the adoptive family? Every waiting family creates a portfolio full of pictures and detailed information so that you can get a feeling for them before you meet. We will also provide you the family's home study report that details their family backgrounds, careers, interests, etc. What "qualifications" must an adoptive couple meet before they are accepted? Every family goes through an educational process and a home study. The home study is conducted in their home and considers their motivation, marriage, the family of origin, thoughts on raising children, and their ideas about adoption. Where do the adoptive families live? Adoptive families live right here in northern Michigan. We feel that open adoption relationships can work best when adoptive and birth families don't have to travel great distances to see each other. Can the birth father be involved? Yes. Information about both birth parents will be important. Birth parents being involved and working together as a team can be very positive for the child if the situation is right and birth parents agree. Will I be able to see my baby in the hospital? Absolutely! We hope you will spend lots of time with your baby, and it's vital for you to greet your child and celebrate their arrival. Will I have to go to court? Yes. The judge is your protector and will make sure everything is done correctly. What if I change my mind? It's crucial for you to understand how this works. The temporary papers signed in the hospital are easily set aside. You are entirely free to change course before signing documents in court (about four weeks following birth). Your baby would be returned to you. However, once you sign the consent papers in court, your parental rights will be terminated. By law, you would have 21 days to appeal. OPEN ADOPTION AND CRISIS PREGNANCY FREE, CONFIDENTIAL, AND FULLY SUPPORTIVE. If you’re experiencing an unplanned or unexpected pregnancy, you may feel overwhelmed, uncertain, or even scared. You’re not alone—and CHS is here for you. Our experienced counselors offer free, confidential pregnancy counseling to help you explore your options and create a plan that’s right for you and your baby. We will: Listen to your concerns with honesty and care Connect you to community resources and support Respect your choices and emotions If you plan to parent, help build a support network If you are considering adoption, provide clear guidance and ensure your wishes are honored every step of the way Contact us to speak with someone today. A member of our team will reach out to you. Click here to learn more about becoming a client of Catholic Human Services. CONTACT A CHS NEAR YOU

Meet the Clinical Counselors serving Southern Northern Michigan at Catholic Human Services. Our licensed professionals provide compassionate, evidence-based counseling and behavioral health support to individuals, families, and communities. CLINICAL COUNSELORS - SOUTHWESTERN REGION SARAH HEGG COO & SOUTHWESTERN REGION CLINICAL SUPERVISOR Click here for bio KATHRYN MIKEL CLINICAL COUNSELOR Click here for bio CAROL TILLOTSON CLINICAL COUNSELOR Click here for bio GAIL TRAMMELL CLINICAL COUNSELOR Click here for bio DAWN STEFANSKI SOUTHWESTERN REGION LBSW CADC CLINICIAN Click here for bio CARRIE ZEIGLER CLINICAL APPRENTICE Click here for bio CASSIE BUGAI CLINICAL COUNSELOR

Catholic Human Services provides Recovery Care Services across Northern Michigan, offering compassionate support, counseling, and resources for individuals overcoming substance use and behavioral health challenges. Our programs foster lasting wellness and hope. RECOVERY CARE SERVICES SUPPORTING RECOVERY, EMPOWERING LIVES. Recovery Care Services (RCS) is a dedicated program within Catholic Human Services that provides compassionate, peer-based support to individuals navigating the challenges of substance use recovery. Rooted in lived experience and grounded in dignity, RCS is here to walk alongside individuals as they build healthy, fulfilling lives in recovery. This program delivers Medicaid-eligible behavioral health, care management, and coordination for individuals with alcohol, stimulant, or opioid use disorders. Our services provide consistent, compassionate recovery care without disruption to their existing medical, treatment or community-based relationships. Services are provided across northern Michigan; in person, virtually or through a mobile unit. Our Recovery Care Team are individuals in long-term recovery who offer hope, understanding, and practical guidance. Through a strengths-based, trauma-informed approach, we help people access the tools, resources, and encouragement they need to move forward—on their terms. WHAT WE OFFER Personalized Recovery Support Individualized plans tailored to each person’s goals, strengths, and needs. The recovery plans can focus on four areas that include your physical health, mental health, recovery health and social needs. Peer Recovery Coaching One-on-one support from certified professionals who have walked the path of recovery themselves. Navigation & Connection Help accessing housing, transportation, employment, healthcare, support groups, and other critical services. Long-Term Engagement Ongoing support through all stages of recovery, from early intervention to long-term wellness. OUR PHILOSOPHY Person-Centered: We believe recovery is a personal journey and should be self-directed. Strengths-Based: We focus on what’s possible—building on each individual’s assets and potential. Trauma-Informed: We provide care with safety, empathy, and respect at the core of every interaction. WHO WE SERVE At Recovery Care Services, we are committed to making quality substance use disorder treatment and support accessible across Northern Michigan. With in-person and virtual care appointments available, we provide flexible, patient-centered services across 14 locations. Primary Service Hubs: Alpena Gaylord Traverse City Cadillac VISIT RECOVERYCARESERVICES.ORG