Catholic Human Services provides home-based services across Northern Michigan, delivering personalized care and support to individuals and families. Our compassionate team offers in-home counseling, case management, and assistance to promote health, safety, and well-being. HOME BASED SERVICES NICKOLE STEIN-FISHER HOME BASED SUPERVISOR Click here for bio MICHELLE BAILEY HOME BASED SERVICES

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Get in touch with Catholic Human Services in Northern Michigan. Contact our team for questions about counseling, recovery, prevention, senior programs, volunteer opportunities, or support services. We’re here to help and connect with our community. CONTACT CHS 1000 Hastings St, Traverse City, MI 49686 (231) 947-8110 REQUEST A CALL BACK First name* Last name* Email* Phone* What regional office would you like to hear from?* Traverse City Alpena Cadillac Gaylord I would like to learn more about the following services:* Substance Misuse Services Behavioral Health Employee Assistance Program Adoption and Pregnancy Recovery Care Services Alcohol Highway & Safety Impact Senior Volunteer Programs Supporting Families Up North Prevention Wellness Response Team Other Add a message or tell us more about what you need* SEND MESSAGE

Meet the dedicated support staff at Catholic Human Services who ensure smooth operations and effective service delivery across Northern Michigan. Their behind-the-scenes work helps empower individuals, families, and communities with compassionate care. SUPPORT STAFF HEATHER EVERETT OPERATIONS MANAGER Click here for bio FAYE HOUTZ BILLING SPECIALIST APRIL WEBER REGISTRATION AMANDA PRIAMI WESTERN/SOUTHWESTERN SUPPORT STAFF SYDNEY BRANDT WESTERN RECEPTION Click here for bio CHRISTINE BARLEY BILLING SUPERVISOR DOROTHY KEPLINGER WESTERN RECEPTION DAWN MCSWAIN REGISTRATION & SUPPORT STAFF JENNIFER BIRD EASTERN SUPPORT STAFF MICHELLE CHAPPA REGISTRATION CATHERINE HUNT CENTRAL SUPPORT STAFF REBEKKA WELSH CENTRAL RECEPTION CHEYENNE PREVOST EASTERN RECEPTION

Find Catholic Human Services locations across Northern Michigan. Access our offices for counseling, recovery, prevention, senior programs, and community services. Conveniently connect with our team to receive compassionate support near you. LOCATIONS 14 LOCATIONS THROUGHOUT NORTHERN MI Traverse City Regional Administrative Office 1000 Hastings St Traverse City, MI 49686 Phone: (231) 947-8110 chshastings@catholichumanservices.org Mon - Fri | 8:30 am - 5:00 pm Sat - Sun | Closed Evenings by Appointment Alpena 154 S. Ripley Blvd. Alpena, MI 49707 Phone: (989) 356-6385 chsalpena@catholichumanservices.org Mon - Fri | 8:30 am - 5:00 pm Sat - Sun | Closed Atlanta Thunder Bay Community Health Services (TBCHS) 11899 M-32 Atlanta, MI 49709 Phone: (989) 356-6385 chsalpena@catholichumanservices.org Hours by appointment Benzonia Benzie Community Resource Center 6051 Frankfort Highway Benzonia MI 49616 Phone: (231) 775-6581 chscadillac@catholichumanservices.org Hours by appointment Cadillac 421 S Mitchell St. Ste ECadillac, MI 49601 Phone: (231) 775-6581chscadillac@catholichumanservices.org Mon - Thu | 8:00 am - 6:00 pmFri - Sun | Closed Gaylord 829 W. Main St., Suite C4 Gaylord , MI 49735 Phone: (989) 732-6761 Mon -Fri | 8:30-5:00 Closed for lunch | 12pm-1pm for lunch Sat - Sun | Closed Manistee 2198 US-31, Manistee, MI 49660 Phone: (231) 775-6581 Hours by appointment Harrisville 106 N. Fifth Street Harrisville, MI 48740 Phone: (989) 356-6385 chsalpena@catholichumanservices.org Hours by appointment Houghton Lake 206 Health Parkway Houghton Lake, MI 48629 Phone: (989) 732-6761 chsgaylord@catholichumanservices.org Hours by appointment Mancelona Community Resource Center 205 Grove St. Mancelona, MI 49659 Phone: (989) 732-6761 Fax: (231) 587-4373 chsgaylord@catholichumanservices.org Hours by appointment Mio Madonna Hall 209 West 8th Street Mio, MI 48647 Phone: (989) 732-6761 chsgaylord@catholichumanservices.org Hours by appointment Rogers City Thunder Bay Community Health Services 205 S. Bradley Highway Rogers City, MI 49779 Phone: (989) 356-6385 chsalpena@catholichumanservices.org Hours by appointment Tawas Ascension St. Joseph 200 Hemlock Road Tawas City MI 48763 Phone: (989) 356-6385 chsalpena@catholichumanservices.org Hours by appointment West Branch 335 E. Houghton Ave. West Branch, MI 48661 Phone: (989) 732-6761 chsgaylord@catholichumanservices.org Hours by appointment Traverse City - Senior Volunteer Programs 1000 Hastings Street Traverse City, MI 49686 Phone: (231) 929-7070 chshastings@catholichumanservices.org Mon - Fri | 8:30 am - 5:00 pm Sat - Sun | Closed

Learn about Catholic Human Services’ mission, values, and commitment to serving individuals and families across Northern Michigan. Our dedicated team provides compassionate, community-based programs that promote wellness, resilience, and hope for all. WHO WE ARE OUR VISION We envision a future where every person in Northern Michigan is free from the grip of abuse, empowered to care for themselves, and connected to the support they need to thrive. At Catholic Human Services, our dedicated staff, board members, senior volunteers, and clients work together each day to turn this vision into reality—one life, one family, one community at a time. WHAT WE BELIEVE A welcoming, open spirit leads to healing. We believe in meeting people where they are. No stigma, just help. While CHS was built on the foundation of the Catholic faith, CHS provides services and employs people of all faiths. We strive to bring a spirit of openness to every interaction with clients, team members, and community partners. We are honored to uplift our clients during times of great challenge and seek to walk alongside them on the road to a better tomorrow. Creative learning leads to better outcomes. We know we don't have all the answers and seek to partner with our clients and communities to develop better and more diverse ways to serve people living in northern Michigan. We do this by: Listening deeply to those we serve. Encouraging innovative thinking of team members. Remaining flexible in our decision-making. Strong people build strong communities. Our communities are stronger when individuals and families are healthy. We believe a strong family is one where each member is accepted and loved and can develop their strengths within the family structure. Parents have what they need to nurture and develop their children, and children have what they need to thrive and grow into healthy, happy adults. Spouses respect, love, and partner with one another to enjoy peaceful moments and successfully take on challenges. Each family CHS works with is unique in makeup and size. Some families are traditional, and others are families of choice.

Catholic Human Services supports families across Northern Michigan with counseling, resources, and community programs. Our services empower parents and caregivers to build strong, healthy, and resilient family relationships for lasting well-being. SUPPORTING FAMILIES STRONG FAMILIES BUILD STRONGER COMMUNITIES Catholic Human Services is committed to strengthening families who face complex challenges—because when families are supported, entire communities thrive. We partner closely with the Department of Health and Human Services (DHHS) and Community Mental Health (CMH) to provide in-home, strength-based services that help families stabilize, grow, and stay together. Our goal is to reduce the risk of out-of-home placements, such as foster care or hospitalization, by supporting families exactly where they are. We serve Alcona, Alpena, Montmorency, and Presque Isle counties. FAMILY TOGETHER BUILDING SOLUTIONS This program uses solution-focused therapy to help families identify what they want their ideal future to look like—often starting with the question: “If you woke up tomorrow and your family was perfect, what would be different?” Together, we develop personalized strategies to work toward those goals. These may include: Reducing conflict in the home Helping a child succeed in school Creating safer discipline practices Improving housing or home hygiene Supporting employment or access to basic needs This program is available by referral through DHHS and is designed specifically for families at risk of foster care involvement. WRAPAROUND SERVICES For families with children experiencing serious emotional disturbances, CHS facilitates the Wraparound process—a coordinated, team-based approach that brings together multiple systems to support the child and family. With the guidance of a CHS Family Support Specialist, each team is led by the family and may include: CMH, DHHS, or school personnel Natural supports like grandparents, siblings, or neighbors Non-traditional or community-based supports The goal is to give families a voice in planning, improve coordination among providers, and address the full range of challenges impacting the child’s well-being. Wraparound services are available by referral from CMH. Some families we serve are also navigating the realities of substance use disorder. Our Family Recovery Care Team offers specialized support for these families by pairing them with Peer Recovery Coaches—individuals who have walked a similar path and offer real-life insight, encouragement, and guidance. This support includes: Building a family voice and shared vision for recovery Enhancing home safety and family stability Connecting families to essential resources Addressing barriers to treatment Creating actionable recovery goals that preserve family unity At CHS, we believe in the power of family. Our programs are designed to meet families with compassion, build on their strengths, and walk with them toward long-term healing and stability. To learn more, contact us or speak with your DHHS or CMH caseworker about a referral. CONTACT A CHS NEAR YOU

Meet the Peer Recovery Coaches at Catholic Human Services who provide lived-experience support for individuals on their recovery journey. Our coaches offer guidance, encouragement, and community connections to promote hope, healing, and long-term wellness. PEER RECOVERY COACHES ISA MORUA EASTERN FAMILY RECOVERY COACH Click here for bio LUKE BUNTING EASTERN PEER RECOVERY COACH Click here for bio ROBERT "ROB" HENDERSON EASTERN PEER RECOVERY COACH Click here for bio DENNY BROWN WESTERN PEER RECOVERY COACH Click here for bio JON SUPERNAW WESTERN PEER RECOVERY COACH Click here for bio STEPHANIE ORLANDO PEER RECOVERY COACH GAGE BEATTY PEER RECOVERY COACH ZACHARY WILLIAMS EASTERN PEER RECOVERY COACH MARK MARRISON SOUTHWESTERN PEER RECOVERY COACH Click here for bio SONYA RISNER EASTERN PEER RECOVERY COACH BRANDON BOURDON WESTERN PEER RECOVERY COACH/CLINICAL APPRENTICE Click here for bio MARISA MARCENARO PEER RECOVERY COACH Click here for bio SIMON POMPA EMERGENCY SERVICES SUPPORT/PEER RECOVERY COACH Click here for bio JESSICA KRUSE PEER RECOVERY COACH Click here for bio RACHEL BUNTING PEER RECOVERY COACH Click here for bio

Catholic Human Services Senior Volunteer Programs connect older adults in Northern Michigan with meaningful volunteer opportunities. Seniors can stay active, engaged, and make a positive impact while supporting local communities and programs. SENIOR VOLUNTEER PROGRAMS 1/31 GIVE BACK. STAY CONNECTED. MAKE A DIFFERENCE. Are you retired and looking for a meaningful way to stay active and give back to your community? Catholic Human Services invites you to join our Senior Volunteer Programs, serving families, children, and older adults throughout Northern Michigan. If you live in Antrim, Benzie, Charlevoix, Emmet, Grand Traverse, Kalkaska, Leelanau, Manistee, Missaukee, or Wexford County, we need your heart, your experience, and your time. Our programs are part of AmeriCorps Seniors, a respected nationwide network of older adult volunteers. Eligible participants may receive a tax-free stipend of up to $320 per month while volunteering. CLASSROOM GRANDPARENT VOLUNTEER Make a lasting impact on the life of a child. Foster Grandparent volunteers serve as mentors, role models, and tutors for children in need—helping with reading, writing, math, and more. Volunteers commit to 15+ hours per week in schools, Head Start programs, daycare centers, YMCAs, summer camps, and other youth programs. Beyond academics, classroom grandparents provide the steady, nurturing presence many children at risk need to thrive. SENIOR COMPANION VOLUNTEER Offer friendship and support to older adults who may be isolated, frail, or homebound. Senior Companion Volunteers also serve 15+ hours per week, assisting with tasks like: Providing companionship and conversation Offering respite for family caregivers Transportation to medical appointments, grocery stores, and local services Helping seniors stay connected to their community and maintain independence Volunteering with Senior Volunteer Programs isn’t just about giving back—it’s about gaining purpose, connection, and joy in retirement. You have the experience. We have the opportunity. Let’s make a difference together. CONTACT SVP - (231) 929-7070 FOLLOW US ON FACEBOOK! VOLUNTEER WITH SVP Are you interested in volunteering with Senior Volunteer Programs? Please fill out the form below. A member of our staff will contact you soon. Thanks, and we look forward to having you! First name* Last name* Email* Phone* Age * County of Residence* SEND MESSAGE

Support Catholic Human Services in Northern Michigan by giving today. Your donation helps fund programs for behavioral health, recovery, prevention, seniors, and families, making a meaningful impact in our communities and lives we serve. GIVE PARTNER WITH US TO STRENGTHEN NORTHERN MICHIGAN For over 50 years, Catholic Human Services has provided life-changing support to individuals and families across Northern Michigan. As we look ahead, our mission remains clear: to meet the evolving needs of our communities with compassion, excellence, and integrity. In the coming years, CHS is focused on two core goals: Strengthening existing programs Expanding counseling services for families in need Your generosity plays a vital role in making that possible. WAYS YOU CAN MAKE AN IMPACT Client Assistance Fund (CAF): Your gift directly reduces the cost of care for individuals and families who are uninsured, underinsured, or facing financial hardship. Every dollar donated to the CAF helps someone access critical services such as: Substance use disorder treatment Mental health and trauma recovery Marital and family counseling Support for unexpected pregnancies 100% of your donation goes directly toward client care. Examples of impact: $100 → Helps cover a pregnancy or individual counseling session $150 → Supports a session of family therapy $250 → Provides access to group recovery services Support Educational Programming: CHS offers a wide range of evidence-based education for youth, families, schools, and service providers—both virtually and in person. Your gift helps fund: $500 → Interactive drug prevention classes for youth $1,000 → Continuing education opportunities for service providers $5,000 → A large-scale motivational prevention event at a local school Help Expand Marriage & Family Counseling: As community needs grow, so does our vision. CHS is receiving an increasing number of referrals from clergy seeking support for struggling couples. In response, we are working to expand our marriage and family counseling program—aiming to serve at least 300 families per year. This expansion will require an estimated $400,000 investment. We are seeking donors who believe in strengthening the family unit and are ready to partner in building a sustainable, community-based solution. Once launched, we expect the expanded program to become self-sustaining within two years. TOGETHER WE CAN DO MORE Your support helps transform lives—bringing healing, hope, and stability to those who need it most. Whether you're able to give any amount or invest in a long-term vision, your generosity strengthens Northern Michigan one family at a time. To learn more about giving opportunities, contact us directly or donate online today. Please mail donations to: 1000 Hastings St Traverse City, MI 49686

Meet the Board of Directors guiding Catholic Human Services with integrity, leadership, and community commitment. Learn how our board supports mission-driven programs that strengthen individuals, families, and communities across Northern Michigan. BOARD OF DIRECTORS BISHOP JEFFERY J. WALSH Click here for bio BARB SOFFREDINE Click here for bio JAMES SUPINA Click here for bio DAN SMITH Click here for bio DAWN EWALD Click here for bio PAUL BEACHNAU Click here for bio DR. JACI FITZGERALD Click here for bio BETSY HARDY, MSN, RN Click here for bio CHRISTINE HITCH Click here for bio RENEE SHIMMEL Click here for bio HON. KATHERYN ROOT (RETIRED)

Catholic Human Services provides Recovery Care Services across Northern Michigan, offering compassionate support, counseling, and resources for individuals overcoming substance use and behavioral health challenges. Our programs foster lasting wellness and hope. RECOVERY CARE SERVICES SUPPORTING RECOVERY, EMPOWERING LIVES. Recovery Care Services (RCS) is a dedicated program within Catholic Human Services that provides compassionate, peer-based support to individuals navigating the challenges of substance use recovery. Rooted in lived experience and grounded in dignity, RCS is here to walk alongside individuals as they build healthy, fulfilling lives in recovery. This program delivers Medicaid-eligible behavioral health, care management, and coordination for individuals with alcohol, stimulant, or opioid use disorders. Our services provide consistent, compassionate recovery care without disruption to their existing medical, treatment or community-based relationships. Services are provided across northern Michigan; in person, virtually or through a mobile unit. Our Recovery Care Team are individuals in long-term recovery who offer hope, understanding, and practical guidance. Through a strengths-based, trauma-informed approach, we help people access the tools, resources, and encouragement they need to move forward—on their terms. WHAT WE OFFER Personalized Recovery Support Individualized plans tailored to each person’s goals, strengths, and needs. The recovery plans can focus on four areas that include your physical health, mental health, recovery health and social needs. Peer Recovery Coaching One-on-one support from certified professionals who have walked the path of recovery themselves. Navigation & Connection Help accessing housing, transportation, employment, healthcare, support groups, and other critical services. Long-Term Engagement Ongoing support through all stages of recovery, from early intervention to long-term wellness. OUR PHILOSOPHY Person-Centered: We believe recovery is a personal journey and should be self-directed. Strengths-Based: We focus on what’s possible—building on each individual’s assets and potential. Trauma-Informed: We provide care with safety, empathy, and respect at the core of every interaction. WHO WE SERVE At Recovery Care Services, we are committed to making quality substance use disorder treatment and support accessible across Northern Michigan. With in-person and virtual care appointments available, we provide flexible, patient-centered services across 14 locations. Primary Service Hubs: Alpena Gaylord Traverse City Cadillac VISIT RECOVERYCARESERVICES.ORG